Privacy Policy

When you call us, fill out a form, or request a quote, we collect your name, phone number, email address, and the service address where you need sewer line repair. If you describe a problem, we may note details like the type of backup or the age of your home to help us prepare.

We also collect basic technical information when you visit our website, such as your IP address, browser type, and the pages you view. This helps us understand how people find us and improve our site.

We use your contact details to schedule your sewer line inspection or repair, send you updates about your appointment, and follow up after the work is done. If you ask for a quote, we use your information to prepare it accurately.

We may also use your information to send you occasional service reminders or promotions, but only if you have opted in. You can opt out at any time.

Our website uses cookies and similar technologies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device. They do not contain personal information like your name or address.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly.

We use third-party analytics tools, such as Google Analytics, to track website traffic and see which pages are most helpful. These tools collect anonymous data and do not identify you personally.

We may also use third-party scheduling or review platforms to manage appointments and gather feedback. These providers have their own privacy policies, and we encourage you to review them.

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors. These providers are required to keep your information confidential.

We may also disclose your information if required by law, such as in response to a court order or to protect the safety of our team or others.

We keep your personal information for as long as needed to provide services and meet legal obligations. For example, we retain service records for a reasonable period so we can honor warranties and resolve any questions that come up.

When your information is no longer needed, we securely delete or anonymize it.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to only those who need it to do their jobs.

No method of transmission over the internet is completely secure, but we work hard to safeguard your data.

You have the right to request a copy of the personal information we hold about you, ask us to correct it, or request that we delete it. You can also object to certain uses, such as marketing.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

We may update this privacy policy from time to time. When we do, we will post the new version on our website and update the effective date at the top.

We encourage you to review this page periodically to stay informed about how we protect your information.